IT Outsourcing

Confidentiality and safety Privacy Policy RL Outsourcing Company Limited

At RL Outsourcing Company Limited, a UK-registered company located at 49 West Ham Lane, Stratford, London, UK, E15 4PH, we are committed to protecting the privacy of our clients, who primarily hail from Europe but also span the globe. Our services, focused on IT outsourcing and licensed software distribution, are designed to deliver tailored solutions while upholding the highest standards of data protection. This Privacy Policy outlines how we collect, use, protect, and manage your information. For inquiries, contact us at info@rloutsourcing.com or +447769479020

1) Data We Collect

When you engage with our website, we gather information you provide through forms, such as during registration or order placement. This may include your full name, email address, mailing address, or phone number. You are also welcome to browse our site anonymously, ensuring flexibility in how you interact with our platform.

2) How We Use Your Information

The data we collect supports our mission to deliver exceptional IT outsourcing and software distribution services. We use it to:

  • Enhance Our Platform: Your feedback helps us refine our website, ensuring it aligns with your expectations for seamless access to IT solutions and licensed software.

  • Improve Client Support: Your information enables us to respond efficiently to your inquiries, providing personalized assistance tailored to your business needs.

  • Optimize Service Delivery: We analyze data to improve our IT outsourcing and software offerings, ensuring they meet the demands of businesses across Europe and beyond.

3) Use of Cookies

We employ cookies, small data files stored on your device via your browser (if permitted), to enhance your experience. These files help us track site usage and user interactions, enabling us to optimize our platform for IT outsourcing and software distribution. We may partner with trusted third-party providers to analyze this data, but they are restricted to using it solely to improve our services. You can set your browser to alert you about cookies or disable them, though this may affect some functionalities. Orders can still be placed via phone or customer support if cookies are disabled.

4) Sharing Data with Third Parties

We do not sell, trade, or disclose your personal information to external parties, except to trusted partners who assist in operating our website, managing our business, or delivering IT outsourcing and software services. These partners are bound by strict confidentiality agreements. We may share data to comply with legal requirements, enforce our policies, or protect the rights, property, or safety of RL Outsourcing or others. Aggregated, non-personal data may be shared for marketing or analytical purposes.

5) Third-Party Links

Our website may occasionally feature third-party products or services, such as software or tools relevant to IT outsourcing. These external sites have independent privacy policies, and we are not liable for their content or practices. We encourage feedback to maintain the trustworthiness of our platform and ensure a secure user experience.

6) Compliance with Privacy Regulations

As a UK-registered company, we adhere to global privacy standards, including the UK GDPR and the California Online Privacy Protection Act (CalOPPA). We do not share your personal data without your explicit consent, ensuring compliance with stringent regulations and prioritizing your trust.

7) Children’s Privacy Protection

In line with the Children’s Online Privacy Protection Act (COPPA) and similar regulations, our services are intended for users aged 13 and older. We do not knowingly collect data from individuals under 13, ensuring our IT outsourcing and software distribution services are directed to appropriate audiences.

8) Scope of This Policy

This Privacy Policy applies solely to data collected through our website (rloutsourcing.com) and does not cover offline interactions. Our commitment to transparency ensures you understand how your online data is handled.

9) Data Security Measures

We implement robust security protocols, including encryption, access controls, and regular audits, to protect your data from unauthorized access or breaches. These measures align with our focus on delivering secure IT outsourcing and software solutions for clients worldwide.

10) Your Rights and Choices

You have the right to access, correct, or request deletion of your personal data. Contact us at info@rloutsourcing.com to exercise these rights or learn more about how your data is managed. You may also opt out of marketing communications or adjust cookie preferences at any time.

11) Consent to This Policy

By using our website, you agree to the terms outlined in this Privacy Policy, acknowledging our practices for collecting and managing your data to support our IT outsourcing and software distribution services.

12) Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted on this page. We encourage you to review this policy periodically.

For questions or concerns, reach out to RL Outsourcing Company Limited at 49 West Ham Lane, Stratford, London, UK, E15 4PH, via email at info@rloutsourcing.com or by phone at +447769479020.